FAQ

 

WHAT IS FEATURED ON THE TOURS?

The Insiders Tour includes two residential interiors and drives through the most beautiful and architecturally significant neighborhoods of Palm Springs.  Adding either the Frey House or the Franz Alexander House includes access to an additional interior.

 

HOW DO I MAKE A RESERVATION FOR THE TOUR?

Please visit the RESERVATIONS page to make your reservation.  Reservations requests are responded to in in the order that they are received.  Responses to requests will be e-mailed to you.

 

HOW LONG DO THE TOURS LAST?

The tours last approximately 2.5 hours for The Insiders Tour and approximately 3 hours for tours that include either the Frey House or the Franz Alexander House.

 

WHAT TIMES DO THE TOURS BEGIN?

Tours depart at 10 AM AND 2 PM

 

WHAT IS THE MAXIMUM NUMBER OF GUESTS ON THE TOURS

We typically allow six guests per tour but during periods of peak demand, we allow a maximum of 12 guests per tour

 

WHAT IS YOUR CANCELLATION POLICY?

Cancellations made 72 hours in advance of your tour incur a 50% penalty; those within 24 hours of your tour incur a 100% penalty.

 

WHERE DO THE TOURS MEET?

Different tours meet at different locations depending upon the date and type of tour you will be doing.  Once you have been confirmed for a tour, an email will be sent to you detailing the location of the meeting place, instructions for payment and all of that fun stuff.

 

WHO IS THAT ADORABLE DOG THAT I CAN BARELY SEE THROUGH THIS TEXT BOX?

That is our little lab, Samantha.  In addition to running The Modern Tour, Sam is a very powerful and much-respected executive in the entertainment industry.

 

WILL BE BE ABLE TO VISIT THE INTERIOR OF THE KAUFMANN HOUSE, THE ELROD HOUSE OR THE BOB HOPE HOUSE?

No.

 

HOW LONG IN ADVANCE SHOULD I PUT IN MY RESERVATION REQUEST

The tours are EXTREMELY popular, so the earlier that you book, the better your chance of getting onto one of the tours will be.

 

WHAT MAKES YOUR TOURS SPECIAL?

Our guests are exposed to many of the hidden treasure of Palm Springs that no one else gets to see.  When we first started this business, we knew that we were going to go inside privately-owned residences in Palm Springs.  We cannot think of another place in the world where you can routinely visit privately owned and architecturally fabulous houses on a routine and daily basis. Our main goal on the tours is, quite simply, to make people happy, and it our understanding that we do.